Privacy Policy

InterviewAce ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

a. Personal Information You Provide:

• Name, email address, payment information when you register or purchase.
• Profile details, preferences, and any other information you voluntarily submit.

b. Usage Data:

• Log data (such as IP address, browser type, pages visited, and timestamps).
• Technical data (device identifiers, operating system, browser version).

c. Transcription & AI Interaction Data:

• Audio recordings and transcriptions of your interview sessions (processed in real time, then discarded except for improving AI accuracy when you opt-in).

2. How We Use Your Information

• To provide and maintain our Service. Authentication, billing, and customer support.
• To improve and personalize your experience. Tailoring AI responses and interface.
• To communicate with you. Email notifications, updates, marketing (with opt-out).
• For security and fraud prevention. Detecting and preventing unauthorized use.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service Providers: Payment processors, cloud hosting, analytics providers under confidentiality agreements.
• Legal Obligations: When required by law or to protect our rights.
• Business Transfers: If we merge, are acquired, or assets are sold, user data may be transferred (with notice).

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage data and improve our Service. You can disable cookies via your browser settings, but this may affect functionality.

5. Data Security

We implement industry-standard administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal and session data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact privacy@interviewace.com.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own. We ensure adequate safeguards are in place in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent changes. Continued use after updates signifies acceptance.

10. Contact Us

For privacy concerns or questions, please email privacy@interviewace.com.