Welcome to Interview Helper. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide:

• Name, email address, and payment details when you create an account or purchase credits.
• Information you voluntarily share, such as resume content or job roles, to personalize your experience.

b. Automatically Collected Information:

• Device information, browser type, language, IP address, and access times.
• Usage data such as pages visited, features used, and session duration.

c. Audio/Interview Data (If Applicable):

• If you use our real-time AI tool during interviews, anonymized audio transcriptions or usage context may be temporarily processed to generate responses.
• No recordings are stored unless you explicitly opt in.

2. How We Use Your Information

We use the collected information to:

• Deliver and improve our services.
• Personalize your experience (e.g., tailored responses).
• Process transactions and provide customer support.
• Monitor usage to maintain security and optimize performance.
• Comply with legal obligations.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted service providers only as necessary for:

• Payment processing (e.g., Stripe or equivalent secure services).
• Cloud hosting and infrastructure (e.g., AWS, Google Cloud).
• AI service integration (e.g., OpenAI for GPT-4o processing).

All third-party services are contractually obligated to protect your data and only use it for intended purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and manage sessions.
• Analyze traffic and improve the user experience.
• Remember your preferences.

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain personal data only as long as needed for legitimate purposes, including:

• Service delivery.
• Legal and regulatory compliance.
• Troubleshooting and auditing.

You may request deletion of your data by contacting us at contact@interviewhelper.io.

6. Data Security

We implement strong encryption, access control, and other industry-standard measures to protect your data. However, no system is completely secure; use our services at your discretion.

7. Children's Privacy

Interview Helper is not intended for children under 16. We do not knowingly collect data from anyone under this age. If you believe we've collected data from a minor, please contact us immediately.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

Contact us at contact@interviewhelper.io to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the service indicates your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to:

Interview Helper
Email: contact@interviewhelper.io